Delivery Policy

1. General Information

All orders are subject to product availability. If an item is not in stock when you place your order, we will notify you and refund you the total amount of your order, using the original payment method. 

2. Delivery Location

Items offered on our website are available for delivery to all states in the United States. We also accept orders from international customers shipping to addresses in Europe. Other acceptable shipping address can be determined during checkout

3. Delivery Time

You will be given an estimated delivery time when your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [1-2] business days after we received your order within Lagos, for orders within Nigeria, delivery will be made within 2-4 days. Business days means Monday to Friday, except holidays.

Please note we do not ship on [Sundays].

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions 

[You can provide special delivery instructions on the check-out page of our website.]

5. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales tax is charged according to the province or territory to which the item is shipped.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at support@ngccosmetics.com.

7. Questions

If you have any questions about the delivery and shipment of your order, please contact us at support@ngccosmetics.com

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